2021-Present Sr IxD & UX Lead at GE Healthcare
Responsible for the creation of useful and desirable software product and service experiences for the healthcare industry. Contributes to multiple user experience engagements and highly complex projects that require in-depth knowledge across multiple specialized business domains. Using participatory design activities (e.g. paper prototype co-creation, card sorting) to understand vision, business model and assumptions and tacit knowledge about user needs and behaviors. Capturing specific information from the audience and validating it back to them for acceptance. Synthesizing output of stakeholder research & create visualizations that effectively summarize key insights related to user and customer needs and behaviors. Creating annotated prototypes or wireframes of user interface designs that visually and textually communicate the behavior of a software application. Leading and influencing business-wide discussions relative to current user experience projects and the future direction of design and user experience. Developing knowledge of industrial business domains, products, key processes, suppliers, customers and market/competitors. Guiding effective documentation and communication of design - via wireframes, mockups, prototypes and user stories.
